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Politique de confidentialité

Privacy Policy

Last updated: October 26, 2026

Nolvexa Shop respects your privacy and is committed to handling personal information responsibly. This policy explains the types of information that may be collected when you visit our store, place an order, or contact us.

Information We Collect

Depending on how you interact with our store, information may include:

  • Contact details, such as your name, email address, telephone number, and shipping address.

  • Order details, purchased products, and transaction-related information.

  • Information you provide when contacting customer support.

  • Technical information about your device, browser, and interaction with our website, including information collected through cookies and similar technologies where applicable.

How We Use Information

We may use personal information to:

  • Process and fulfill orders.

  • Arrange shipping and provide order updates.

  • Respond to customer questions and requests.

  • Maintain store security and prevent fraud.

  • Improve our website and shopping experience.

  • Meet applicable legal, tax, accounting, and regulatory obligations.

  • Send marketing communications where permitted and subject to your preferences.

Payments

Payments are processed through the payment methods made available at checkout. Payment providers may collect and process information according to their own privacy policies and applicable requirements.

We do not intend to store complete payment card details directly unless expressly disclosed and lawfully supported by our systems.

Cookies and Similar Technologies

Our store and service providers may use cookies or similar technologies to operate the website, remember preferences, understand website usage, and support advertising where enabled. You can manage cookies through your browser and any privacy controls made available on our website.

Sharing Information

We may share relevant information with service providers when necessary to operate our store. These may include ecommerce platform providers, payment processors, fulfillment and shipping providers, customer support services, analytics providers, and other vendors we use.

Information may also be disclosed when required by law or when necessary to protect our rights, customers, or store security.

We do not sell personal information in exchange for money. Any other data sharing or targeted advertising practices will be handled in accordance with applicable law and our actual store configuration.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, legal compliance, dispute resolution, and recordkeeping.

We take reasonable measures to protect information, but no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before responding.

Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.

Third-Party Services

Our website may use third-party services or link to external websites. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this policy to reflect changes in our store, services, or legal obligations. The latest version will be published on this page with its updated date.

Contact Us

For questions or requests relating to this Privacy Policy, contact:

Nolvexa Shop
Email: support@nolvexashop.shop