Free shipping and returns

Politique d’expédition

Shipping Policy

Thank you for shopping with Nolvexa Shop. This policy explains how order processing, shipping, and delivery work.

Order Processing

Orders are processed after payment confirmation. Processing times may vary depending on product availability, fulfillment arrangements, weekends, and public holidays.

Our current processing time is: [INSERT ACTUAL PROCESSING TIME].

Shipping Destinations

Shipping destinations and available delivery methods are displayed at checkout. Please check that your destination is supported before placing an order.

Shipping Rates

Applicable shipping charges are displayed at checkout before you complete your purchase. Any free-shipping offer will be clearly communicated when available.

Delivery Estimates

Estimated delivery times depend on the destination, shipping method, fulfillment location, and carrier.

If a delivery estimate is provided at checkout or in your order confirmation, please treat it according to the terms stated there. Delivery may be affected by circumstances outside our control.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow time for tracking information to become active after the carrier receives the package.

Incorrect Shipping Information

Customers should review their shipping address carefully before placing an order.

If you notice an error, contact support@nolvexashop.shop as soon as possible. We cannot guarantee that an address can be changed after processing has started.

Delayed, Lost, or Damaged Shipments

If your shipment appears delayed, lost, or damaged, contact us with your order number and relevant details. We will review the situation and help determine the appropriate next steps.

Customs and Import Charges

For international orders, customs duties, taxes, or import charges may apply depending on the destination and applicable law. Any responsibility for these charges will be determined in accordance with the information provided at checkout and relevant legal requirements.

Contact Us

For shipping questions, email support@nolvexashop.shop.